Genmar IT | Kerfuffle
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Genmar IT

5 Rating based on 63 reviewsLeave Review
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Genmar IT

Genmar have been supplying outsourced IT support and managed IT services to estate and lettings agents in the south... Read more

See the exclusive kerfuffle deal   Login and view the deal

Here’s your exclusive kerfuffle deal: 

Exclusive to Kerfuffle members! First month of IT support completely free & free security package worth over £2000 for new businesses taking over 10 computers with an IT Support contract. 

5686.2068965517% Complete
0 day left
I'm interested - contact me

Overview

Genmar have been supplying outsourced IT support and managed IT services to estate and lettings agents in the south east for over 20 years. We offer a wide range of IT services from hosted telephony (VOIP) to email hosting and cyber security products / training. 

We pride ourselves on providing solutions with outstanding customer service, our support staff are UK based and have top quality customer service, technical and security training. 

Transparency and clear communication are core values that run through our business. Simple, straight forwarding pricing models and frequent reviews with an account manager are in place to keep you up to date with your IT systems.

Product Summary

We provide a full range of managed it and security solutions, custom services and solutions are also available on request.

Problems we solve for agents

Reducing IT costs.

IT that just works! We take over responsibility for all IT systems and keep things running smoothly.

Single point of contact for all IT related issues and projects.

Peace of mind that everything is secure, accessible, and backed up.

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Reviews

Text Reviews (63)

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Caty Johnston Davis Tate
2 years ago

very pleasant, polite and friendly.

Your review

The team are always readily available to help and very pleasant, polite and friendly.

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Becky Hill Previous reviews Thomas Morris
2 years ago

Always very helpful!

Your review

Always very helpful!

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3 years ago

Always very quick to respond and resolve any issues.

Always very quick to respond and resolve any issues.

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Lisa Brown Thomas Morris
2 years ago

Very helpful and always resolves the issue

Your review

Very helpful and always resolves the issue

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Jacqueline Taylor Thomas Morris
3 years ago

Very quick resolve and happy advisor thank you

Your review

Very quick resolve and happy advisor thank you

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James Kilkenny Davis Tate
3 years ago

Problem sorted quickly, thank you.

Your review

Problem sorted quickly, thank you.

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Samantha Bedford GFEA LTD
3 years ago

Very friendly and helpful

Your review

Very friendly and helpful, called many times and always impressed with the service

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Julie Berry [I] GFEA LTD
3 years ago

Answered very quickly and very helpful.

Your review

Answered very quickly and very helpful.

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Biancci Jimenez Serrano Hawes and Co
3 years ago

fast response and good quality service

Your review

fast response and good quality service

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Steve Thompson Previous reviews Thomas Morris
3 years ago

Good, quick, friendly

Your review

Good, quick, friendly

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3 years ago

Great Company

We have used Genmar for our IT support for a number of years. I have always found them to be polite and friendly to deal with as well as attentive and responsive. Problems and requests are dealt with quickly and efficiently and i would definitely recommend them to others.

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Janet Chandler Previous reviews JNP Estate Agents
3 years ago

excellent service

Your review

excellent service

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3 years ago

Excellent and personable

Excellent and personable

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3 years ago

fantastic service

fantastic service

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Video Reviews (0)

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Integrations

Since we have been supporting estate agencies for over 20 years, we have good relationships with many prop tech companies and can provide a first layer of support for all applications.

Pricing

Simple straight forward monthly pricing based on the number of computers in your business.
Rates available on request.

ROI

60,000+ resolved tickets, 98% customer satisfaction, 23+ years of service, 82% issues resolved in first phone call

Onboarding

Setup / Onboarding

Onboarding is dependent on the size of the business and the current state of their IT systems.

Training & Support

UK based support helpdesk available via email, phone or via online ticketing system.

All systems are monitored 24/7 and any network or computer alerts are resolved proactively.

Departments, categories and solutions

Solutions

Telephony, Networking & IT
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Category

Management, Administration & Operations
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Departments

Sales
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Lettings
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Property Management
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Financial Services
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Auctions
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Client Services
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Land & New Homes
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Commercial
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Block Management
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