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Finch from the forge of Blacksmiths Technology
Finch - Securely collect sensitive data from your customers, using bespoke workflows that take just hours to create... Read more
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Finch - Securely collect sensitive data from your customers, using bespoke workflows that take just hours to create and deploy
How does your property business collect and communicate sensitive data between your agents and your customers? If you are communicating data via email, your business and customers are exposed to fraud.
Finch adds a new layer of security and efficiency to your data collection processes. It translates manual and disparate processes into streamlined digital workflow experiences that allow you to collect, validate, and manage data securely.
Whether you’re onboarding a new landlord, seeking approval for a property’s marketing materials, or collecting deposits from new tenants, Finch reduces administrative workload and makes customer contact quick and simple.
Once your customers' data has been captured, it is committed to 'The Vault' where it is safe from editing, duplication, deletion, and fraud.
In summary, adopting Finch will enable you to:
- Securely collect and analyse customer data, with increased
- Create digital workflows that augment your existing processes, rather than counteract them
- Harness new technologies to provide a better service to your customers, cut costs and realise efficiencies
- Gain access to a team of experts who will provide best in class service and operational agility
Product Summary
Our products:
- Finch Workflows
- Finch Open Banking API
- Finch Dynamic Document Signing
Problems we solve for agents
In summary, adopting Finch will enable you to:
- Securely collect, verify, and analyse customer data - whilst increasing data accuracy
- Create digital workflows that augment your existing processes - allowing you to run your business processes the way you want to
- Harness cutting edge technologies (eg. Open Banking, Electronic Signatures, Multi-Factor Authentification) - to better serve your customers, cut costs and realise efficiencies
- Gain access to a team of experts - who will provide best in class service and operational agility
Finch is currently offered as a stand-alone product, and can also be integrated with your Microsoft Outlook / Office system.
We have plans to integrate with most major property CRMs (eg. MRI Solutions) in 2021, and will be driven by our early adopter clients' requirements.
You pay per workflow transaction and receive unit discounts (of up to 12.5%) with volume.
Our entry tier, ideal for smaller property businesses, is priced as follows:
- Simple data collection = £0.25 per form
- Dynamic legal document creation and electronic signatures = £1.30 per document
- Banking details validation, transaction initiation, and validated KYC checks = £2.50 per checkpoint
Setup / Onboarding
It takes just 7 - 14 days to get your initial workflow processes created and streamlined with your Onboarding Manager. We aim to have our clients fully onboarded, across a range of workflow processes, within 30 days of beginning your contract.
New workflows (post-onboarding) can be created and issued to live customers in a matter of days, and your Account / Onboarding Manager will be working with you closely on a daily basis to ensure a smooth setup.
Training & Support
Your Account Manager will be available 9am - 5:30pm, Monday - Friday, to provide active training and enquiry support.
We will also be growing our online training resources - videos and an FAQ - to allow you to learn and troubleshoot at your own pace.
Solutions
Category
Departments
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