BoomerangCRM is an agency review tool that helps your estate agency measure your business performance using national benchmarks. They deliver customer feedback directly to your team, enabling you to rectify any issues quickly and improve customer experience, which can lead to increased market share.

BoomerangCRM helps you to understand customer engagement within your agency. They have a custom-built online platform that permits you to observe how your agency compares against the national average by utilising the unique benchmarking service of BoomerangCRM.

A team of researchers collect feedback from your clients over the phone. They ask clients how likely they would be to recommend your services to other people on a scale of 0 to 10, the reason for the score and who the primary point of contact was. Based on this feedback, you can make decisions to improve your services.

The Boomerang team has extensive knowledge in the industry of estate agencies having worked with some of the leading agencies in the UK. Their extensive training and expertise make them a valuable asset to your business.