Text Reviews (16)
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"Yomdel massively helped to improve our customer service."
"We received 166 post chat comments over the last 90 days to help improve our customer service."
"Such impressive conversion rates!"
"55% of our live chats across one month became leads, and 10 valuations were booked as a result."
"It's a multi-use lead generation tool."
"We have started to use a direct to chat link in our email signatures and have booked a valuation from them already."
"Really efficient software."
"We received 5 leads from live chat in one day!"
"Very convenient!"
"Good. Got me to the right information early on a Sunday morning."
"Yomdel consistently provides results!"
"We received an average of 77 leads per month from live chat in the last quarter."
"Yomdel provides a constant funnel of leads."
"Yomdel live chat sent us 165 leads from sellers and landlords alone in 2021."
"We didn't expect to see results so quickly."
"We received 80 leads in our very first month using Yomdel Live Chat."
"Impressive results during a single quarter."
"Over the last three months, 53% of all our chats were nurtured into leads."
Positive
The initial thought of live chat was good, although I didn't realise how popular it is and therefore how it adds to the customer experience when engaging with our brand. There have been quieter periods and that's when the team at Yomdel work with us to change that! Overall the service has furthered our offering, increased enquiry levels and provides a superb ROI!
Really positive
We have been using Yomdel since 2017 and they are exceptional. They handle their responsibilities with assurance and their professional approach and seamless communication make them a fantastic partner. Any communication is a potential opportunity and something we don’t want to miss out on and Yomdel impresses every time and wins us more business as a result. They are a great company and we could not ask for a better job to be done!
Really positive
Greater insight into my own business
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