flatfair Reviews

Flatfair is a brilliant concept for both Landlords and Tenants alike, Collette our account manager and the support team are knowledgeable and on hand to help if needed, however the system is quick and easy to use.

Collette and the team are super supportive and answer our queries quickly. Great to work alongside you and thank you for your help, training and support.

We had been considering the option of a traditional deposit alternative for some time, taking our time to make sure any partnership and therefore our offering, aligned with our brand and service levels, along with the expectations of our landlords and tenants alike. Safe to say we have found that in Flatfair, and are delighted to begin the journey offering our landlords such added value, reassurance and peace of mind, and of course our tenants the convenience and advantages during the new tenant journey and long after, that Flatfair allows us to provide”,



“The decision was made easy during initial conversations, Annalese and the team at Flatfair answered all questions and did so understanding the needs of our agency and expectations. We were provided with the insights and information that gave us the confidence to begin, and implement onboarding. Our team as a whole are very excited and looking forward to this new service being one that is now available and that we can allow our clients to benefit from”.



“The onboarding experience has been fantastic, personable, in person and in the branch. The flatfair team spent time with our consultants, administration teams and our property managers. It was comprehensive, and geared to each role and the journey each member of the team have with our clients”.



“Insights, progression and ensuring that we continue to get the best from Faltfair for our clients, and ourselves as a company are ongoing with weekly reports, and continued coaching on how to achieve best results

We are in the process of onboarding with Flatfair, the service to date has been nothing short of excellent. Annalese has been on hand offering support and assistance to the team during the training and set up and we are very much looking forward to working with their Company and offering the No Deposit option to our landlords and tenants

As a Letting Agent and Franchisor, we knew it was important that our Agents were able to offer the best possible options to the Customers when it comes to securing tenants and letting property. We carried out research and due diligence within this market and chose flatfair as our preferred partner for many reasons. Since our partnership began flatfair has thoroughly engaged with us across many aspects, including marketing, training and coaching, it is important that our Agents confidently discuss the deposit alternative option knowledgeably and fairly and with them, we have the tools to make this happen

We have been offering flatfair as an option to our landlords and tenants for almost two years and have been consistently pleased with the level of service offered (both to ourselves as agents, to our tenants/applicants and to our landlord clients). When explaining the service to our landlords we always describe it as 'a no-brainer' and firmly believe it is!